One of our team members recently completed ISO 9001:2015 Lead Auditor training and received a Certificate of Competency from BSI Training Academy. She is now qualified to lead our internal ISO audits.
The goal of the ISO 9001:2015 standard is to consistently meet customer requirements.
This gives our customers and potential customers assurance that we have processes in place to ensure quality and customer satisfaction at every level of our organization.
With ISO 9001:2015 Lead Auditor training, our team now has increased knowledge of the ISO 9001:2015 standard and improved ability to conduct internal audits of our quality system.
These efforts highlight our commitment to upholding our quality policy:
Federal Merchants is committed to meeting or exceeding all applicable requirements and continually improving the effectiveness of the quality management system performance towards established objectives.